East Longmeadow, MA HVAC, sorted by what went wrong
If the heat, the cooling or the hot water just quit in East Longmeadow, MA, Clean Climate HVAC can help, and this page starts with the problem. We work here under MA PL #172086, from the center rotary out along Somers Road, Shaker Road and North Main Street.
What is going on at your house?
Tap a problem. Blue cards are things you can check in two minutes. Green cards are the work we do about it.
Before you call about no heat
Look at the thermostat: is it set to heat, and are the batteries alive? Check the breaker or the service switch by the furnace or boiler, and pull the filter if it is caked. If the whole street is dark, it is a power outage, and East Longmeadow's electric utility is National Grid.
Still stuck? Call (959) 600-6425Furnace and boiler breakdowns, day or night
Ignition faults, failed blower motors, circulator pumps and low boiler pressure. We answer 24/7 and dispatch at night when the house is losing heat.
Emergency HVAC repairBefore you call about no cooling
Make sure the thermostat is on cool and set below room temperature, the breaker for the outdoor unit is on and the filter is clean. If the indoor coil or the copper line at the condenser is iced, switch the system off and let it thaw before it runs again.
AC that runs but will not cool
Low refrigerant from a leak, a failed capacitor, a frozen coil or a condensate line that has backed up. We find the cause instead of topping off refrigerant and leaving.
Air conditioning repairThe second floor that never matches the first
Many East Longmeadow homes went up between 1940 and 1969, and ducts from that era were usually sized for heat, with cooling added later. One thermostat downstairs cannot see what the bedrooms upstairs are doing.
Zoning for a two-floor house
Motorized dampers and a thermostat per floor let the upstairs call for cooling on its own. Where the ducts cannot carry more air, a ductless head upstairs does the job instead.
HVAC zoning systemsBills that climb every winter
An aging furnace or boiler, leaky ducts in an attic or crawlspace, and short cycling from an oversized system all show up on the bill before they show up as a breakdown. A tune-up tells us which one it is.
A heat pump with Mass Save behind it
National Grid electric customers are Mass Save customers, so heat pump rebates apply in East Longmeadow when a network contractor does the install. Clean Climate is in the Mass Save Heat Pump Installer Network.
Heat pump installationBefore you call about no hot water
On a gas water heater, check that the pilot or igniter is lit and the gas valve is on. On an electric tank, check the breaker. Rusty water or water pooling around the base means the tank itself is failing.
Water heater repair and replacement
Gas and electric units, including a same-size swap when the tank has let go and you need hot water back quickly.
Water heater servicesWhen you find water where it should not be
Shut off the fixture valve, or the main valve if you cannot find the source. Water around a furnace or air handler in summer is often a clogged condensate line; water around a boiler or water heater is often a relief valve or the tank itself.
Finding the leak behind the wall
We trace a hidden leak to its source before anything gets opened up, so the hole in the wall is small and so is the drywall bill.
Leak detectionNational Grid on the electric bill, Eversource on the gas bill
East Longmeadow's utilities differ from its neighbors'. Longmeadow next door and Springfield both buy power from Eversource. East Longmeadow buys it from National Grid. Gas in town is franchised to Eversource Gas. Both companies sponsor Mass Save, so heat pump rebates and the no-cost Home Energy Assessment apply here, and a quote that uses Mass Save figures is working from the right program.
The houses matter too. Most of the town is postwar single family housing, which is why the hot-upstairs and high-bill cards above get so much use.
Where we work in East Longmeadow
The center rotary, where Route 83 and Route 186 meet, is the middle of our map. From there we cover North Main Street toward Springfield, Somers Road and Shaker Road down toward the Connecticut line, Maple Street where the Redstone Rail Trail starts and the neighborhoods around Heritage Park. We come up from Connecticut, so the south end of town is often the quickest stop of the day.
Next door, westLongmeadow, MA, on Eversource electric →East Longmeadow questions we get
Yes. National Grid is one of the Mass Save sponsor utilities, alongside Eversource, so an East Longmeadow electric account is eligible. Natural gas in town is franchised to Eversource Gas Company of Massachusetts, also a sponsor. The difference from neighboring Longmeadow, which is on Eversource electric, is the name on the bill, not whether rebates apply.
Almost never. A bigger unit cools the downstairs faster, satisfies the thermostat sooner and shuts off before the bedrooms catch up. The fix is getting air to the second floor: zoning with a thermostat upstairs, better returns, or a ductless head in the rooms that need it.
If the whole street is dark, report it to National Grid, East Longmeadow's electric utility. If only your heating or cooling stopped and the rest of the house has power, that is our call, and we answer at any hour.
Not far. East Longmeadow borders Somers and Enfield in Connecticut, and our shop is at 17 Wapping Rd in Broad Brook, so it is a straight run north. We cover the town under MA PL #172086 and do not keep a Massachusetts office.
Tell us what the house is doing
Call and say no heat, no cooling or a leak, and we will know what to bring. Or book a window online.